Logistics Supervisor

5 days ago

Dubai, Dubai, United Arab Emirates Amazon Full time

Job ID: 2917675 | Q-Express Documents Transport - G25

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor to drive both innovation and execution in our busy Transportation network.

Your Responsibilities:

First and foremost, support the overall, daily management of operational duties. This will mean deputizing for the Operations Manager, as and when required: you'll step in on their behalf where necessary.

You will be expected to prioritize and continually improve safety at the delivery station. You will supervise logistics assistants, coordinators, and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.

You will monitor coordinator and associate performance and coach them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.

You will be expected to interview candidates for associate roles.

You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you'll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending, and reporting on site performance on a regular basis.

In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you'll follow up on and resolve any process-related issues as and when required. The role will include physical activities such as pushing carts with up to 100 pounds of weight and lifting packages with up to 15 kg of weight.

You are expected to be flexible to work in different shifts and to do overtime when needed.

Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching, and continuous monitoring of department productivity and many more.

BASIC QUALIFICATIONS
  • Experience in warehouse operations
  • Experience in logistics
PREFERRED QUALIFICATIONS
  • Experience with planning, performance metrics, and process improvement

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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