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Inbound Call Specialist

1 week ago

Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank (FAB) Full time
About the Role

This is an exciting opportunity to join our team as an Inbound Call Specialist. As a key member of our customer service team, you will be responsible for handling customer inquiries and resolving issues in a timely and effective manner.

Key Responsibilities:

  1. Respond to customer inquiries and resolve issues in a professional and courteous manner.
  2. Provide product and service information to customers.
  3. Work with management to develop and implement strategies to improve customer satisfaction and loyalty.
What You'll Bring

We're looking for someone who has excellent communication and interpersonal skills, is able to work in a fast-paced environment, and is committed to delivering exceptional customer service.

Requirements:

  1. High School diploma.
  2. 0 – 2 years relevant experience in the banking sector.