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Call Center Specialist

1 week ago

Dubai, Dubai, United Arab Emirates We One Full time

**Job Summary:**

We One is seeking a highly motivated Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for providing exceptional customer service and support.

**Key Responsibilities:**

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Analyze customer concerns and develop effective solutions.
  • Evaluate and escalate unresolved issues according to established procedures.
  • Document and track all customer interactions and resolutions.

**Requirements:**

  • Bachelor's degree in a relevant field.
  • Minimum 3 years of experience in customer-facing roles.
  • Excellent English communication skills.
  • Proficiency in Microsoft Office.
  • Strong problem-solving and analytical skills.
  • Able to work in a fast-paced environment with multiple priorities.

Our Culture:

We One values collaboration, innovation, and continuous improvement. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who share these values.