Restaurant Leadership Position
12 hours ago
Restaurant Manager Responsibilities
As a key member of the Chocomelt team, the Restaurant Manager is responsible for driving customer satisfaction by providing a pleasant dining experience. This includes maintaining the image, standards, and principal of the company, while keeping a transparent and easily accessible management style.
The Restaurant Manager achieves restaurant operational objectives by contributing to strategic plans and reviews, preparing and completing action plans, implementing production, productivity, quality, and customer-service standards, resolving problems, completing audits, identifying trends, determining system improvements, and implementing change.
Financial objectives are met by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions. The Restaurant Manager also ensures the quality, quantity, and consistency of all food and beverages served in the restaurant, while controlling costs by minimizing waste and ensuring high quality of preparation.
Avoiding legal challenges is achieved by conforming to the regulations of the company standards, following policies and procedures, and complying with local laws. The Restaurant Manager maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement, and monitoring food presentation and service.
Responding efficiently and accurately to customer complaints is essential, as is enhancing brand reputation by exploring opportunities to add value to the company image and profit. Human resource objectives are accomplished by orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees, communicating job expectations, planning, monitoring, appraising, and reviewing job contributions, and enforcing policies and procedures.
Reports are submitted to the Operations Manager and officials from HO, and related duties are executed as assigned by the Restaurant Manager.
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