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Infrastructure Systems Specialist

2 months ago

Dubai, Dubai, United Arab Emirates Emagine Solutions Full time
Job Description for Infrastructure Engineer at Emagine Solutions

We are seeking a highly skilled and experienced Infrastructure Engineer to join our team at Emagine Solutions. As an Infrastructure Engineer, you will play a critical role in ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities:
  • Operating Environment Management: Install, configure, and maintain operating environments to ensure optimal performance and reliability.
  • Monitoring and Maintenance: Continuously monitor operating environments to identify and resolve issues promptly, ensuring minimal downtime and maximum uptime.
  • Problem Resolution: Respond effectively and efficiently to any problems or issues that arise, providing timely and professional support to clients and colleagues.
  • Professional Communication: Maintain a professional demeanor and communicate effectively with clients and colleagues, ensuring clear understanding and resolution of issues.
  • Training and Support: Provide training and support to colleagues and clients on operating environments and related systems, ensuring they have the necessary skills and knowledge to operate effectively.
  • Security and Compliance: Ensure operating environments are secure and compliant with relevant regulations and standards, protecting sensitive data and maintaining confidentiality.
  • Software and Hardware Updates: Regularly update software and hardware to ensure optimal performance, security, and compliance.
  • Documentation and Reporting: Document all reported malfunctions and actions taken in response, providing a clear and transparent record of incidents and resolutions.