CRM Solutions Architect
5 days ago
Job Title: CRM Solutions Architect - Microsoft D365 Expert
About the PositionDuncan & Ross Consulting is seeking a seasoned CRM Solutions Architect - Microsoft D365 Expert to join our team in Dubai, UAE. As a key member of our team, you will be responsible for designing, developing, and implementing CRM solutions that drive business growth and efficiency, leveraging your technical expertise and industry knowledge to deliver high-quality solutions.
Main Responsibilities:
- Develop, customize, and integrate Microsoft Dynamics 365 CRM solutions to meet client requirements, utilizing your extensive knowledge of the platform and its various components.
- Design and implement plugins, web services, and console applications to enhance CRM functionality and provide a seamless user experience, working closely with business analysts and stakeholders to understand requirements.
- Utilize jQuery, CSS, and FetchXML to optimize front-end and back-end CRM operations, ensuring high performance and scalability, and troubleshooting and resolving technical issues related to Microsoft D365 CRM.
- Collaborate with cross-functional teams to deliver comprehensive CRM solutions that meet client needs, maintaining documentation and providing technical support as needed.
- Stay up-to-date with the latest Microsoft Dynamics 365 CRM developments, best practices, and industry trends, applying this knowledge to improve the quality and effectiveness of CRM solutions.
Requirements:
- 5-7 years of technical experience in Microsoft Dynamics 365 CRM development, with a strong focus on customization and integration.
- Strong proficiency in Plugins, Web Services, and Console Apps development, with the ability to design and implement complex solutions.
- Hands-on experience with jQuery, CSS, and FetchXML, with a deep understanding of how to utilize these technologies to optimize CRM operations.
- Ability to work independently and collaboratively in a fast-paced environment, with excellent problem-solving and debugging skills.
- Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
Preferred Qualifications:
- Microsoft Dynamics 365 CRM certifications, demonstrating expertise and knowledge of the platform.
- Experience in Power Platform (Power Automate, Power Apps) is a plus, as it provides additional opportunities for creativity and innovation.
- Exposure to Azure services and cloud-based integrations, which can enhance the scalability and flexibility of CRM solutions.
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