Customer Engagement Specialist

5 days ago


Dubai, Dubai, United Arab Emirates Ultiwise Consult Full time

Job Title: Customer Engagement Specialist

Ultiwise Consult is seeking an experienced Customer Engagement Specialist to drive sales and customer satisfaction.

Main Responsibilities:

  • Engage with customers through phone, email, and chat to address their queries and convert them into sales.
  • Provide detailed information about our tour packages, itineraries, and pricing to match customer needs.
  • Facilitate smooth bookings, reservations, and payment processes for clients.
  • Foster long-term relationships with customers by following up on leads and closing sales.
  • Collaborate with internal teams to deliver exceptional customer experiences.
  • Monitor and update sales records in the CRM system for accurate performance analysis.


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