Training and Development Lead

2 weeks ago


Dubai, Dubai, United Arab Emirates Kitopi Full time

At Kitopi, we are dedicated to revolutionizing the food industry through innovative technology and exceptional customer service. As a key member of our Operations team, the Training and Development Lead will play a vital role in driving our mission forward.

Job Description

The ideal candidate will possess a proven track record of success in F&B operations, with expertise in training and development. They will be responsible for designing and delivering bilingual training programs, leading 'Train-the-Trainer' sessions, and monitoring training effectiveness using KPIs.

Responsibilities
  • Identify areas for improvement in Operations training and implement data-driven strategies to drive business outcomes.
  • Develop and deliver training programs that cater to diverse learning styles and needs.
  • Facilitate seamless knowledge transfer between functions, promoting operational excellence and efficiency.
  • Maintain accurate records of training activities, analyzing data to inform future training initiatives.
Requirements
  • Strong leadership experience in F&B operations, with a focus on training and development.
  • Fluent Arabic and English communication skills, with the ability to adapt to diverse teams and environments.
  • Passion for people development, with a commitment to empowering teams and driving business success.
  • Data analysis and problem-solving skills, with the ability to interpret complex data and make informed decisions.


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