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IT Service Delivery Lead

2 weeks ago

Dubai, Dubai, United Arab Emirates Canonical Full time
Job Description

We are seeking an exceptional Support Engineering Manager to join our team at Canonical. As a key leader, you will be responsible for overseeing the daily operations of our customer support team, ensuring seamless delivery of services to our customers.

Key Tasks
  • Team leadership and performance management.
  • Customer case management and escalation handling.
  • Operational control and shift scheduling.
  • Talent development and recruitment.
  • Collaboration with the leadership team.

Why Join Us
  • A dynamic and innovative work environment.
  • Opportunities for growth and skill development.
  • A collaborative and supportive team culture.