Guest Experience Coordinator
5 days ago
A Career in Hospitality
If you're passionate about delivering exceptional guest experiences, consider joining our team as a Reservations Supervisor at Mövenpick Resort Al Marjan Island. As a key member of our reservations team, you'll oversee daily operations, supervise staff, and collaborate with other departments to drive sales and revenue.
Responsibilities
- Lead the reservations team in delivering high-quality customer service.
- Supervise and train reservations staff to achieve operational efficiency.
- Handle guest inquiries, resolve booking issues, and maintain accurate reservation systems.
- Collaborate with front desk, sales, and marketing teams to optimize bookings and promote hotel offerings.
Requirements
- Two years of experience in a similar role in a 5-star luxury hotel.
- Bachelor's degree in hospitality or equivalent.
- Proficiency in MS Office and Opera system.
- Strong interpersonal, problem-solving abilities, and leadership skills.
About Mövenpick
We are a global hospitality leader with a passion for delivering exceptional experiences. Join our team and discover a world of possibilities at Mövenpick.
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