Guest Experience Coordinator

5 days ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotels & Resorts Full time

A Career in Hospitality

If you're passionate about delivering exceptional guest experiences, consider joining our team as a Reservations Supervisor at Mövenpick Resort Al Marjan Island. As a key member of our reservations team, you'll oversee daily operations, supervise staff, and collaborate with other departments to drive sales and revenue.

Responsibilities

  • Lead the reservations team in delivering high-quality customer service.
  • Supervise and train reservations staff to achieve operational efficiency.
  • Handle guest inquiries, resolve booking issues, and maintain accurate reservation systems.
  • Collaborate with front desk, sales, and marketing teams to optimize bookings and promote hotel offerings.

Requirements

  • Two years of experience in a similar role in a 5-star luxury hotel.
  • Bachelor's degree in hospitality or equivalent.
  • Proficiency in MS Office and Opera system.
  • Strong interpersonal, problem-solving abilities, and leadership skills.

About Mövenpick

We are a global hospitality leader with a passion for delivering exceptional experiences. Join our team and discover a world of possibilities at Mövenpick.



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