Relationship Manager
5 days ago
Job Description:
As a Credit Card Sales Executive at COMMUNIK, you will be responsible for promoting and selling credit card products to potential customers. Your primary goal will be to understand the needs of customers, offer suitable solutions, and close sales to achieve targets.
Main Responsibilities:
- Sales and Lead Generation:
- Source potential customers through various channels such as cold calls, referrals, networking, and marketing campaigns.
- Engage with potential customers to educate them about the benefits of credit card products.
- Generate and follow up on leads to drive sales and meet sales targets.
- Product Knowledge:
- Develop a comprehensive understanding of different credit card products, including their features, benefits, fees, rewards, and other attributes.
- Provide accurate and clear information to customers about the products to assist them in making informed decisions.
- Work towards achieving and exceeding daily, weekly, and monthly sales targets.
- Track progress towards sales goals and consistently meet or surpass expectations.
- Application Processing:
- Assist customers in completing the necessary application forms and documentation.
- Submit applications for approval and ensure the smooth processing of all necessary paperwork.
- Market Research:
- Stay updated on the latest trends in the credit card industry, customer preferences, and competitors' offerings.
- Use this information to adjust sales strategies and improve customer acquisition.
- Customer Retention:
- Build strong, long-term relationships with clients to encourage repeat business and referrals.
- Offer solutions and services to retain existing customers, ensuring satisfaction with the credit card product.
Qualifications:
- A high school diploma or equivalent (a bachelor's degree is preferred).
- Previous sales experience, especially in banking or financial products, is a plus.
- Excellent communication and interpersonal skills.
- Strong negotiation skills and the ability to close sales.
- Ability to work independently and as part of a team.
- Basic knowledge of credit card products, features, and financial services.
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