Cloud Security Operations Manager

4 days ago


Dubai, Dubai, United Arab Emirates Ghobash Group Full time

We are looking for a highly experienced Cloud Security Operations Manager to join our team at the Ghobash Group. As a key member of our IT service delivery team, you will be responsible for ensuring the high-quality delivery of cloud-based services to our clients while maintaining the highest levels of security and compliance. This includes managing a team of cloud security specialists, optimizing cloud operations, and fostering strong relationships with our clients and stakeholders.

Key Responsibilities:

  • Cloud Security Operations: Develop and implement cloud security strategies to ensure the confidentiality, integrity, and availability of cloud-based assets, lead a team of cloud security specialists in managing cloud security incidents, requests, problem resolution, and change management, continuously monitor and improve cloud security operations using ITIL best practices and automation.
  • Client & Stakeholder Management: Act as the primary point of contact for clients ensuring expectations are met or exceeded, conduct regular client meetings, QBRs (Quarterly Business Reviews), and service improvement discussions, address escalations, resolve service-related issues, and manage crisis situations effectively, and work closely with internal teams (network security, cloud, DevOps) to deliver seamless service.
  • Cloud Infrastructure Management: Manage cloud infrastructure, applications, and services, ensure high availability and performance, and provide proactive monitoring, reporting, and service reviews to minimize downtime.
  • Compliance & Risk Management: Ensure cloud services comply with industry regulations (ISO 27001, GDPR, NIST), enforce security best practices, incident response, and data protection policies, mitigate risks by conducting regular service audits and assessments.

Qualifications :

  • Bachelor's in computer science or a related field.
  • ITIL v4, PMP, PRINCE2 Certified.
  • 8 years in IT service delivery with 5 years in a managerial role.
  • Cloud platforms (AWS, Azure, GCP).
  • Networking, cybersecurity, and IT infrastructure.
  • DevOps and automation tools (Ansible, Terraform, Kubernetes).


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