Waiter Supervisor

7 days ago


Dubai, Dubai, United Arab Emirates Falla Restaurant LLC Full time
Job Responsibilities
  • Direct and delegate tasks to the team during shifts, providing clear instructions and guidance as needed.
  • Conduct thorough checks of preparations before and during shifts to ensure seamless service.
  • Evaluate progress and delivery of tasks, enforcing quality standards at all times.
  • Train, motivate, and evaluate new and existing staff members to enhance their skills and performance.
  • Promote up-selling and cross-selling opportunities to associates to drive sales and revenue growth.
  • Respond promptly and professionally to guest complaints and questions, resolving issues efficiently and effectively.
  • Evaluate staffing requirements per shift and make informed decisions regarding adjustments as needed.
  • Collaborate with other departments to supervise tasks and ensure efficient operations.
  • Manage inventory and supplies, advising the restaurant manager on required materials to maintain optimal stock levels.
  • Work closely with the kitchen team to provide timely and accurate information about menu items, dietary requests, and VIP guests.
  • Conduct proper shift handovers to inform colleagues about important events and updates.

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