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Hotel Sales and Revenue Manager
2 weeks ago
The Hotel Sales and Revenue Manager will be responsible for developing and executing sales strategies to drive revenue growth and meet customer needs. This individual will work closely with the sales team to promote awareness of brand image internally and externally, and to process requests for redeeming Marriott Rewards points.
About the Company:
Marriott International is a global leader in the hospitality industry, with a commitment to excellence and a passion for delivering exceptional guest experiences. Our hotels offer a wide range of amenities and services, from fine dining to fitness centers, to make every stay unforgettable.
Responsibilities:
Contact internal departments as necessary to resolve guest calls, requests or problems. Utilize sales techniques to maximize revenue while maintaining existing guest loyalty to Marriott, including upselling. Determine and provide complimentary items to guests as gifts for their patronage. Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Handle all reservation requests, changes and cancellations received by phone, fax or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record and process all guest calls, requests, questions or concerns. Perform general office duties to support Sales & Marketing, such as filing, sending emails, typing and faxing.
