Customer Service Representative

3 days ago


Sharjah, Sharjah, United Arab Emirates ALFAHIM Full time
Job Summary
We are seeking a highly motivated and results-driven Customer Service Representative to join our ALFAHIM team. As a key point of contact for customers and clients, this individual will be responsible for providing exceptional customer service and resolving issues in a timely and professional manner.

Key Responsibilities
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Provide product information and support to customers
• Maintain accurate records and files, both physical and electronic
• Collaborate with colleagues to ensure seamless day-to-day operations
• Develop and implement procedures to improve customer satisfaction and loyalty

Requirements
• Secondary School Education Certificate or equivalent
• Diploma in Business Administration or Secretarial Studies preferred
• Minimum 3 years of experience in an administrative and receptionist role
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and other office management tools


  • Sharjah, Sharjah, United Arab Emirates Grandseal Full time

    Customer Service RepresentativeAt Grandseal, we take pride in delivering high-quality building materials and exceptional customer support. We are looking for a Customer Service Representative who is professional, detail-oriented, and committed to ensuring a smooth experience for our clients.Your Role:Handle customer inquiries via phone and email with...


  • Sharjah, Sharjah, United Arab Emirates Safa Safa Digital Marketing Full time

    We're Hiring Customer Service Representatives in the UAEAre you a pro at providing top-notch customer support? Do you speak Kannada fluently and love helping people? Then this opportunity is for youRole: Customer Service RepresentativeLocation: UAELanguage: Kannada (must)What we're looking for: Excellent communication skills A passion for customer...


  • Sharjah, Sharjah, United Arab Emirates Verify Buy Services Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Verify Buy Services.The ideal candidate will have excellent communication skills, be able to work effectively under pressure, and possess a strong commitment to customer satisfaction.Key Responsibilities:Respond to customer inquiries via phone with professionalism and a...


  • Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time

    Responsibilities:Receivingor making a high volume of calls from or tocustomers.Striving to achieve first callresolution and maintain the quality of service provided by the callcenter.Using listening skills to understandthe needs and complaints of the customer before offering them thebest possible solution.Responding efficientlyto customers and creating a...


  • Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time

    Responsibilities:Receivingor making a high volume of calls from or tocustomers.Striving to achieve first callresolution and maintain the quality of service provided by the callcenter.Using listening skills to understandthe needs and complaints of the customer before offering them thebest possible solution.Responding efficientlyto customers and creating a...


  • Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full time

    At NMC Royal Khalifa City, we are seeking a highly skilled and dedicated Customer Service Representative to join our team.The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and support. They will ensure calls to and from the hospital are attended promptly, politely, and to the entire satisfaction...


  • Sharjah, Sharjah, United Arab Emirates Air Arabia Full time

    Job Summary:We are seeking highly motivated and experienced Customer Service Representatives to join our team as Flight Attendants. As a Flight Attendant, you will be responsible for delivering exceptional customer service, ensuring passenger safety, and maintaining the highest standards of professionalism.About the Job:This role involves working in a...


  • Sharjah, Sharjah, United Arab Emirates Invest Bank Full time

    Job OverviewWe are seeking a highly skilled and customer-focused professional to join our Contact Center team as a Customer Interaction Representative. In this role, you will be responsible for providing exceptional service to our customers through various communication channels.Your primary goal will be to address customer inquiries, resolve issues, and...


  • Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full time

    Responsibilities:Memorizingthe prices and features of eachoffer.Confirming customers' languagepreferences as you assist them.Addressingqueries, complaints, and recommendations furnished bycustomers.Redirecting customers to thepertinent department, if needed.Deferring tomanagement in instances ofuncertainty.Processing exchanges and refundsin ways congruent...


  • Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full time

    Responsibilities: Memorizingthe prices and features of eachoffer. Confirming customers' languagepreferences as you assist them. Addressingqueries, complaints, and recommendations furnished bycustomers. Redirecting customers to thepertinent department, if needed. Deferring tomanagement in instances ofuncertainty. Processing exchanges and refundsin ways...


  • Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full time

    Responsibilities:Memorizingthe prices and features of eachoffer.Confirming customers' languagepreferences as you assist them.Addressingqueries, complaints, and recommendations furnished bycustomers.Redirecting customers to thepertinent department, if needed.Deferring tomanagement in instances ofuncertainty.Processing exchanges and refundsin ways congruent...


  • Sharjah, Sharjah, United Arab Emirates client of talentmate sharjah Full time

    Responsibilities:Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers' issues.Identifying common problems and escalating them to management,...


  • Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full time

    About NMC Royal Khalifa CityWe are a leading healthcare provider dedicated to delivering exceptional patient care. Our team is passionate about making a difference in the lives of our patients and communities.Job DescriptionKey Responsibilities:Communication: Respond to calls, emails, and chats from patients and customers, addressing their needs promptly and...


  • Sharjah, Sharjah, United Arab Emirates Grandseal Full time

    About the RoleAs a Customer Service Representative with Grandseal, your primary responsibility will be to handle customer inquiries via phone and email with professionalism and accuracy. You will also provide product and service information, process orders, track shipments, and manage customer accounts in a timely and efficient manner.Additionally, you will...


  • Sharjah, Sharjah, United Arab Emirates Client of Careers International sharjah Full time

    Responsibilities:Managinga team of representatives offering customersupport.Overseeing the customer serviceprocess.Resolving customer complaints broughtto your attention.Creating policies andprocedures.Planning the training andstandardization of service delivery.Selectingand hiring new staff.Monitoring the work ofindividual representatives and of...


  • Sharjah, Sharjah, United Arab Emirates abu dhabi islamic Full time

    Maintaining a positive,empathetic, and professional attitude toward customers at alltimes.Responding promptly to customerinquiries.Communicating with customers throughvarious channels.Acknowledging and resolvingcustomer complaints.Knowing our productsinside and out so that you can answerquestions.Processing orders, forms,applications, and requests.Keeping...


  • Sharjah, Sharjah, United Arab Emirates abu dhabi islamic Full time

    Maintaining a positive,empathetic, and professional attitude toward customers at alltimes. Responding promptly to customerinquiries. Communicating with customers throughvarious channels. Acknowledging and resolvingcustomer complaints. Knowing our productsinside and out so that you can answerquestions. Processing orders, forms,applications, and requests....


  • Sharjah, Sharjah, United Arab Emirates Abroad Work Full time

    Job Description:Company OverviewAbroad Work is a popular restaurant in Sharjah that offers a unique dining experience to our guests. We pride ourselves on our commitment to quality, service, and value.Job ResponsibilitiesDeliver exceptional customer service to our guestsTake orders and serve food and drinks efficientlyWork closely with the kitchen team to...


  • Sharjah, Sharjah, United Arab Emirates Abroad Work Full time

    We are seeking a candidate who is capable of handling all of the following responsibilities:Handling incoming inquiries through phone and emailManaging current customer accountsArranging maintenance and technical services for clientsCoordinating with sales and technical departmentResolve customer complaints and issues.Strong negotiation and interpersonal...


  • Sharjah, Sharjah, United Arab Emirates abu dhabi islamic Full time

    Maintaining a positive,empathetic, and professional attitude toward customers at alltimes.Responding promptly to customerinquiries.Communicating with customers throughvarious channels.Acknowledging and resolvingcustomer complaints.Knowing our productsinside and out so that you can answerquestions.Processing orders, forms,applications, and requests.Keeping...