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Customer Service Representative

2 weeks ago

Sharjah, Sharjah, United Arab Emirates Verify Buy Services Full time

We are seeking a highly skilled Customer Service Representative to join our team at Verify Buy Services.

The ideal candidate will have excellent communication skills, be able to work effectively under pressure, and possess a strong commitment to customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries via phone with professionalism and a positive attitude.
  • Schedule vehicle testing appointments, ensuring efficient use of resources and optimal customer convenience.
  • Provide accurate and comprehensive information about the Company's services and procedures.
  • Address and resolve customer complaints or issues promptly and effectively.
  • Maintain accurate records of customer interactions and transactions using our call center software.

Required Skills and Qualifications:

  • Excellent verbal communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle multiple tasks and work effectively under pressure.
  • Proficiency in using call center software.