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2 months ago
About Us
Saadiyat Beach Club is a premier destination for those seeking a unique and unforgettable experience.
Job Summary
We are seeking a highly skilled and dedicated Guest Relations Executive to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of extraordinary.
Key Responsibilities
- Guest Interaction
- Develop and maintain strong relationships with our guests, ensuring their needs are met and exceeded.
- Respond to guest inquiries and resolve any issues in a timely and professional manner.
- Communication
- Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
- Problem-Solving
- Identify and resolve guest complaints in a fair and efficient manner.
- Teamwork
- Collaborate with other departments to ensure a cohesive and exceptional guest experience.
- Adaptability
- Be flexible and adaptable in a fast-paced environment, responding to changing guest needs and priorities.
Requirements
- Education
- High School (GED Education) or at least 2 full years of experience in a similar role.
- Language Skills
- Fluency in spoken and written English.
- Basic computer skills.
- HACCP awareness.
- Other languages (Arabic, French, German, Russian, and Chinese) would be an added advantage.
- Personality Traits
- Caring, positive attitude towards guests and colleagues.
- Hospitality mindset.
- Upholds professional values, ethics, and standards of integrity.
- Strong eye for detail.
- Genuine interest in helping guests.
- High levels of integrity and maturity.
- Ability to work on weekends.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career growth and development.