Guest Relations Associate
3 weeks ago
We are seeking a highly skilled Guest Relations Assistant to join our team at Grosvenor House, a Luxury Collection Hotel, Dubai. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in, check-out, and room assignments.
Key Responsibilities- Process guest check-ins, check-outs, and room assignments with accuracy and efficiency
- Secure payment and activate/reissue room keys as needed
- Verify and adjust billing for guests, ensuring rates match market codes and documenting exceptions
- Communicate with staff to ensure guest satisfaction and resolve any issues
- Operate the telephone switchboard station and respond to guest calls, requests, and questions
- Run and check daily reports, contingency lists, and credit card authorization reports
- Supply guests with directions and information, and arrange transportation as needed
- Cash guest checks, process payment types, vouchers, paid-outs, and charges, and provide change
- Notify Loss Prevention/Security of any reports of theft
To be successful in this role, you will need excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and provide exceptional customer service. You will also need to be proficient in using computer systems and have a strong attention to detail.
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Guest Relations Associate
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Grosvenor House, a Luxury Collection Hotel,Dubai Full timeJob SummaryWe are seeking a highly skilled Guest Relations Assistant to join our team at Grosvenor House, a Luxury Collection Hotel, Dubai. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in, check-out, and room assignments.Key ResponsibilitiesProcess guest check-ins,...
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Guest Services Associate
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates TASC Outsourcing Full timeJob DescriptionWe are seeking a highly skilled Guest Services Associate to join our team at TASC Outsourcing.Key Responsibilities:Experience: Previous experience in retail is required.Customer Service Skills: Excellent communication, interpersonal, and problem-solving skills are essential.Sales Ability: Ability to meet sales targets and handle a fast-paced...
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Guest Relations Executive
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timeJob DescriptionJob Title: Guest Relations Executive Russian SpeakerJob Summary:We are seeking a highly skilled Guest Relations Executive who is fluent in Russian to join our team at Accor. As a Guest Relations Executive, you will be responsible for providing exceptional service to our guests and ensuring their overall satisfaction.Key...
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Guest Relations Ambassador
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timeJob Title: Guest Relations Executive Russian SpeakerWe are seeking a highly skilled Guest Relations Executive who is fluent in Russian to join our team at Accor. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is nothing short of outstanding.Key...
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Guest Relations Ambassador
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timeJob DescriptionRole SummaryWe are seeking a highly skilled Guest Relations Executive Russian Speaker to join our team at Accor. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring their overall experience is nothing short of outstanding.Key ResponsibilitiesDeliver exceptional service...
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Guest Relations Ambassador
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Hilton Worldwide, Inc. Full time{"h3": "Job Summary"} The Guest Relations Agent is a vital member of our Front Office Team, responsible for delivering exceptional experiences to our VIP Guests. As a key point of contact, you will ensure seamless interactions from check-in to check-out, responding to requests and exceeding expectations. {"h3": "Key Responsibilities"} Coordinate with...
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Guest Relations Ambassador
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Saadiyat Beach Club Full timeSaadiyat Beach Club is seeking a skilled Guest Relations Executive to provide exceptional service to our guests. Key responsibilities include: **Key Qualifications:** * High School diploma or equivalent, or at least 2 years of experience in guest relations in a 5-star hotel environment * Ability to handle large volumes of guests and restaurants daily *...
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Guest Relations Ambassador
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timeKey ResponsibilitiesDeliver exceptional guest experiences by providing personalized service and ensuring seamless standards are met.Respond promptly to guest inquiries, needs, and desires, and follow up to ensure satisfaction.Anticipate and address guest needs, resolving complaints efficiently.Coordinate arrivals and departures of VIP guests, ensuring a...
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Guest Relations Coordinator
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Grosvenor House, a Luxury Collection Hotel,Dubai Full timeKey ResponsibilitiesAs a Guest Relations Assistant at Grosvenor House, a Luxury Collection Hotel, Dubai, you will be responsible for ensuring a seamless and personalized experience for our guests. Your key responsibilities will include:Processing guest check-ins, check-outs, room assignments, and room change/late check-out requestsSecuring payment and...
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Guest Services Associate
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates TASC Outsourcing Full timeJob DescriptionWe are seeking a highly skilled Guest Services Associate to join our team at TASC Outsourcing.Key Responsibilities:Experience: Previous experience in retail is required.Customer Service Skills: Excellent communication, interpersonal, and problem-solving skills are essential.Sales Ability: Ability to meet sales targets and handle a fast-paced...
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Guest Relations Ambassador
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Saadiyat Beach Club Full timeKey ResponsibilitiesCultivate a positive and welcoming atmosphere for guests and colleagues alike.Embody a hospitality mindset to ensure exceptional guest experiences.UpHold professional values, ethics, and standards of integrity in all interactions.Maintain a keen eye for detail to ensure seamless operations.Communicate effectively in English to provide...
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Guest Relations Ambassador
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Saadiyat Beach Club Full timeKey ResponsibilitiesCultivate a positive and welcoming atmosphere for guests and colleagues alike.Embody a hospitality mindset to ensure exceptional guest experiences.Maintain professional values and uphold the highest standards of integrity.Deliver attention to detail in all aspects of guest interactions.Communicate effectively in English, with a strong...
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Guest Relations Ambassador
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Saadiyat Beach Club Full timeKey ResponsibilitiesCaring and Positive Attitude: Provide exceptional service to guests and colleagues, demonstrating a genuine interest in helping others.Hospitality Mindset: Uphold professional values, ethics, and standards of integrity, ensuring a welcoming environment for all.Attention to Detail: Maintain a strong focus on detail, ensuring accuracy and...
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Guest Relations Ambassador
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Saadiyat Beach Club Full timeKey ResponsibilitiesCaring and Positive Attitude: Provide exceptional service to guests and colleagues, demonstrating a genuine interest in helping others.Hospitality Mindset: Uphold professional values, ethics, and standards of integrity, ensuring a welcoming environment for all.Attention to Detail: Maintain a strong focus on detail, ensuring accuracy and...
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Guest Relations Ambassador
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full timeKey ResponsibilitiesGuest Interaction: Engage with guests, maintain high-quality service standards, and ensure a warm welcome.Complaint Resolution: Handle guest complaints effectively and professionally, resolving issues promptly.Service Delivery: Present the guest's bill when necessary, update profiles in the system, and ensure seamless...
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Guest Relations Intern at VOGO Hotels
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates RMC Asia Full timeGuest Relations Internship OpportunityRMC Asia is seeking talented individuals to participate in a guest relations internship at VOGO Hotels in Abu Dhabi, UAE. This program is part of RMC Asia's Cultural Exchange Programs, offering a variety of internships, management training, and contractual position opportunities in hotels and resorts across...
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Retail Sales Associate
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates فرح اكسبيرينسيز Full timeJob DescriptionAt فرح اكسبيرينسيز, we are seeking a highly motivated and customer-focused Retail Associate to join our team. As a Retail Associate, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our guests.Key Responsibilities:Greeting and Welcoming GuestsWe are looking for...
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Guest Relations Officer
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full timeShangri-La Qaryat al Beri, Abu Dhabi is seeking a skilled Guest Relations Officer to join our Front Office team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes. Key responsibilities include interacting with clients to understand their needs,...
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Front Office Associate
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Accor Full timeKey ResponsibilitiesAs a Front Office Associate at Accor, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience. Your duties will include:Registering and processing guest arrivals and departuresHandling guest requests and resolving any issues that may ariseUpdating guest information and...
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Retail Sales Associate
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates فرح اكسبيرينسيز Full timeJob Title: Retail AssociateAt فرح اكسبيرينسيز, we are seeking a highly motivated and customer-focused Retail Associate to join our team.Key Responsibilities:Greeting and Welcoming Guests: Provide a warm and friendly welcome to our guests, creating a positive first impression.Proactive Communication: Approach guests and initiate proactive...