Resort Communication Specialist

2 weeks ago


Dubai, Dubai, United Arab Emirates One & Only Resorts Full time

We are seeking a highly skilled Resort Communication Specialist to join our Rooms Division team at One&Only Royal Mirage Resort in Dubai. In this role, you will be responsible for handling all calls, both internal and external, in an efficient and courteous manner with high personalized service and attention to detail.

As a key member of our team, you will project a favorable image of One&Only Royal Mirage to the public via telephonic interactions. You will also assist in coordinating all guest requests in a timely manner and ensure the proper function of the Connectivity Center as the central communication point of the Resort.

To succeed in this role, candidates must have at least 1-2 years' experience in a similar role in an upscale luxury hospitality industry or five-star hotels. A customer service background with strong attention to detail and analytical skills is essential. Computer literacy including relevant software and experience in using an Opera system is required. Middle East/GCC experience is an advantage.

Please note that only shortlisted candidates will be contacted. We thank you for your interest in joining our team.


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