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Hospitality Professional

1 week ago

Sharjah, Sharjah, United Arab Emirates The Team Builders Full time

The Hospitality Professional at The Team Builders is responsible for crafting a memorable experience for our guests. From greeting them warmly to ensuring their every need is met, this role requires a unique blend of hospitality expertise and personal touch.

Key Areas of Focus:

  • Greeting and Check-In: Welcome guests and manage waiting lists to minimize wait times.
  • Menu Guidance: Provide menus, answer questions, and make recommendations to enhance the dining experience.
  • Table Management: Assign guests to tables based on their preferences while balancing table rotation for efficient service.
  • Customer Interaction: Engage with guests throughout their meal to address their needs and resolve any issues promptly.
  • Phone and Reservations: Handle incoming calls, take reservations, and address inquiries in a timely manner.
  • Menu Knowledge: Familiarize yourself with our menu offerings to make informed recommendations when necessary.
  • Team Support: Collaborate with colleagues as needed to maintain a seamless dining experience.
  • Exceptional Customer Service: Consistently deliver outstanding service, meeting and exceeding guest expectations.

About Our Team:

The Team Builders is a dynamic restaurant driven by a passion for exceptional customer service and delicious cuisine. We're committed to fostering a positive and supportive work environment where our staff can thrive. If you share our dedication to hospitality and enjoy interacting with people, we invite you to explore this opportunity.