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Hospitality Revenue Cycle Manager

7 days ago

Sharjah, Sharjah, United Arab Emirates The First Group Dubai Full time

**About the Role:**

We are seeking an experienced Hospitality Revenue Cycle Manager to join our team at The First Group Dubai.

**Key Responsibilities:**

  • To implement a system ensuring accurate billing information is entered into the billing system, maintaining the highest standards of quality and efficiency.
  • Supervise the revenue cycle department, overseeing various duties such as account management, communications with insurance providers, collections, cash posting, contract analysis, and billing. This includes analyzing financial reports and providing actionable insights to drive business growth.
  • Manage staff performance by conducting regular feedback sessions, performance reviews, and one-on-one meetings, fostering a culture of continuous learning and improvement.
  • Review financial hardship applications in accordance with company policies, ensuring fairness and empathy while maintaining compliance.
  • Oversee the hiring and training of staff, focusing on identifying top talent and developing their skills to meet the evolving needs of the organization.
  • Efficiently manage patient complaints related to billing and collections, responding promptly and professionally to resolve issues and maintain customer satisfaction.
  • Plan and structure the department workflow and staffing, optimizing resource allocation and maximizing productivity.
  • Closely monitor and accurately code diagnoses and procedures, ensuring seamless reimbursement and compliance with regulatory requirements.

**What We Offer:**

  • A dynamic and supportive work environment that encourages growth and development.
  • A competitive compensation package, reflecting your value to the organization.
  • Ongoing training and professional development opportunities to enhance your skills and expertise.
  • A collaborative team atmosphere, fostering open communication and mutual respect.