Retail Banking Officer

6 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time
Retail Banking Officer - Customer Focus

Company Background:

ADIB - Abu Dhabi Islamic Bank is a prominent financial institution in the UAE, dedicated to delivering exceptional customer service and innovative banking solutions.

Job Summary:

This role involves managing deposit and finance accounts, selling and promoting ADIB's products, and providing excellent customer service while adhering to ADIB's policies and procedures.

Key Responsibilities:

  • Deposit and Finance Account Management: Handle inquiries related to deposit accounts, opening and closing, and ensure proper completion of forms.
  • Product Sales and Promotion: Sell and cross-sell ADIB's products, enhancing the customer experience.
  • Staff Management: Manage subordinates, plan training, and appraisals.
  • Results Achievement: Support CRM in preparing comments for budget variance on achievement of branch sales targets.

Requirements:

Minimum 2 years' experience as a Customer Relations or similar role in a Banking environment.



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