RCM Operations Manager

5 days ago


Sharjah, Sharjah, United Arab Emirates NMC Hospital Full time
About the Role

We are seeking a highly skilled RCM Administrator to join our team at NMC Hospital. As a key member of our revenue cycle department, you will play a critical role in ensuring the smooth operation of our billing and collections processes.

Key Responsibilities
  • Implementing a System for Accurate Billing: Develop and implement a system to ensure accurate and timely billing information is entered into our billing system.
  • Supervising the Revenue Cycle Department: Supervise and manage the revenue cycle department, overseeing various duties such as account management, communications with insurance providers, collections, cash posting, contract analysis, and billing.
  • Managing Staff Performance: Manage staff performance by providing regular feedback, performance reviews, and one-on-one meetings to ensure high levels of productivity and efficiency.
  • Reviewing Financial Hardship Applications: Review and process financial hardship applications in accordance with our hospital's policies and procedures.
  • Overseeing Staff Hiring and Training: Oversee the hiring and training of new staff members to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Managing Patient Complaints: Efficiently manage patient complaints related to billing and collections, ensuring that issues are resolved promptly and to the satisfaction of our patients.
Requirements
  • Proven experience in revenue cycle management and billing operations.
  • Strong leadership and supervisory skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Knowledge of medical billing and coding principles.


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