CRM Trainee
1 week ago
Chalhoub Group is a leading luxury retailer in the Middle East, with a rich history of over six decades. The company has evolved into a hybrid retailer, offering a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories.
With a strong focus on customer experience, Chalhoub Group has expanded its expertise into new categories of luxury watches, jewelry, and eyewear. The company has a presence in seven countries, with over 14,000 skilled and talented professionals working together to deliver exceptional experiences to customers.
About the RoleWe are seeking a CRM Trainee to join our team and support two amazing brands: Karl Lagerfeld and Adolfo Dominguez. As a CRM Trainee, you will play a key role in shaping the marketing and customer relationship strategies that drive business growth and customer engagement.
Key Responsibilities- Newsletter Management
- Manage newsletters for both brands, including building software templates to ensure optimal desktop and mobile formats.
- Oversee SMS setup within the platform to facilitate effective communication.
- Analyze campaign performance, derive insights, and plan future actions to optimize results.
- Assist with presentations, CRM monthly reporting, and action plans based on gathered insights.
As a CRM Trainee at Chalhoub Group, you will have the opportunity to develop your skills and knowledge in marketing and customer relationship management. You will work with a talented team of professionals who are passionate about delivering exceptional customer experiences.
We offer a competitive benefits package, including health care, child education contribution, remote and flexible working policies, and exclusive employee discounts. Our company culture values diversity, inclusion, and innovation, and we strive to create a work environment that is engaging, supportive, and rewarding.
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