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Enterprise Application Manager

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates CARE Full time

Key Responsibilities

  1. Application Configuration and Maintenance: Ensure the optimal performance and availability of enterprise applications by configuring, managing, and maintaining them.
  2. Application Updates and Security: Apply patches and updates to applications to ensure security and functionality, and to prevent potential issues.
  3. User Support and Training: Provide technical support to users, addressing application-related issues and ensuring a high level of user satisfaction, and train users on application functionalities and best practices to maximize the effectiveness of the applications.
  4. Performance Monitoring and Issue Resolution: Continuously monitor application performance and availability to detect and address issues proactively, and diagnose and resolve application issues, working closely with other IT teams as needed.
  5. Documentation and Compliance: Create and maintain comprehensive documentation of application configurations, procedures, and troubleshooting guides, and ensure that applications comply with organizational policies and industry regulations.