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Telecommunication Professional
2 weeks ago
We are looking for a talented individual to fill the role of Telecommunication Agent at Hyde Johannesburg Rosebank. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and ensuring seamless communication services across various departments.
About the Role:
- Monitor the status of jobs in Guest Request Management system and highlight any service delays to respective departments for follow-up.
- Ensure broadband charges tally with Hotel PMS postings.
- Conduct and attend trainings, daily briefings, and monthly departmental meetings when necessary.
What We Offer:
- Competitive salary.
- Duty meals provided (breakfast/lunch/dinner/midnight meal + coffee breaks).
- Vacation tickets/benefits provided by the hotel.
- Medical insurance provided.