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Client Service Delivery Manager
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FAB's commitment to excellence extends to its customer service. As a Support Officer, you will play a vital role in ensuring that our Commercial Banking clients receive the highest level of support.
Responsibilities:
- Follow up on customer transactions and resolve any issues promptly.
- Provide exceptional service to clients by being responsive to their needs and concerns.
- Work closely with the Relationship Management team to deliver seamless support to clients.
- Contribute to the development of processes and procedures to improve customer satisfaction.
Qualifications:
- Previous experience in customer-facing roles.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a team environment.
