Credit Control Director

5 days ago


Dubai, Dubai, United Arab Emirates Nathan HR Human Resources Full time
Job Description

We are seeking a highly experienced Credit Control Director to join Nathan HR Human Resources in the UAE, KSA, Qatar, and Oman. The ideal candidate will have a strong background in credit control, risk management, and team leadership.

About Us

Nathan HR Human Resources is a leading recruitment agency with a legacy of providing top talent to businesses across various sectors. Our client is a family-run conglomerate with a diverse portfolio of industries.

Salary Information

The estimated annual salary for this position is AED 120,000 - AED 180,000, depending on experience.

Key Responsibilities
  • Strategic Leadership and Policy Development:
    • Develop, implement, and refine credit policies and procedures.
    • Define credit control objectives and deliverables that align with organizational goals.
    • Stay updated on industry standards and economic factors that impact credit management.
  • Credit Risk Assessment and Management:
    • Oversight of credit risk assessment for new and existing clients.
    • Evaluation of financial statements, credit reports, and payment history.
    • Set appropriate credit limits and work with senior management to adjust company credit terms.
  • Cash Flow Optimization:
    • Ensure timely collection of outstanding receivables and maintain a low delinquency rate.
    • Implement strategies to optimize cash flow and reduce day's sales outstanding (DSO).
    • Use forecasting techniques to anticipate and mitigate cash flow issues.
  • Team Leadership and Development:
    • Lead, coach, and develop the credit control team.
    • Conduct performance reviews and provide training to enhance team skills in credit management and negotiation.
    • Foster a culture of continuous improvement and accountability within the team.
  • Debt Collection and Dispute Resolution:
    • Oversight of debt collection processes and management of relationships with approved collection agencies and legal teams.
    • Develop and implement dispute resolution processes to resolve outstanding credit issues effectively.
    • Handle escalated cases involving large accounts or sensitive client relationships.
  • Stakeholder Collaboration:
    • Collaboration with sales and finance to ensure credit terms are balanced with business objectives.
    • Work closely with the legal team to review and enforce credit agreements and terms of trade.
    • Engage with external stakeholders to assess creditworthiness.
  • Financial Analysis and Reporting:
    • Provide regular reports on credit control performance, including DSO, aging reports, bad debt provisions, and collection effectiveness.
    • Analyze data to identify trends, potential issues, and improvement opportunities in the credit control process.
    • Presentation of findings and recommendations to senior management.
  • Process Improvement and Technology:
    • Evaluation and implementation of technology solutions to streamline credit control processes.
    • Continuous assessment of credit control procedures for efficiency and effectiveness.
Required Skills and Qualifications
  • Bachelor's degree in finance, accounting, or a related field.
  • 10 years of experience in credit control, with at least 5 years in a management role.
  • Proven experience leading, managing, and developing high-performing teams.
  • Strong analytical and problem-solving abilities to assess risk and make informed decisions.
  • Excellent interpersonal and communication skills to interact effectively with clients and internal teams.


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