Credit Controller

3 weeks ago


Dubai, United Arab Emirates GCG Enterprise Solutions Full time

Company Description

Established in 1982, The Digital Imaging & Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.

By embracing the printing industry’s phenomenal digital transformation over the years, ‘GCG-DDS’ developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client’s businesses.

Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG’s holding company - The Ghobash Group.

Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE

**Job Description**:

- To manage and oversee the credit approval process, maintain client account integrity, ensure timely collection and reporting of accounts receivable, and liaise across departments to ensure smooth functioning of the Accounts receivable function in alignment with the company's legal and Credit control standards.
- Credit Evaluation and approval of the credit limits for the new clients.
- Constantly evaluate the risk profile of existing customer to limit the exposure to high-risk Accounts.
- Making Sure that Average Account receivable Aging days are improved year on year basis.
- Improve cashflow and reduce Bad debts.
- Resolve service/invoice disputes, coordinating with the Service Team and Document Controllers.
- Conduct monthly AR reviews and supervise Debt Collectors.
- Generate monthly receipt allocation and rounding off reports.
- Compile monthly DC target and incentive (Target vs. Actuals) reports.
- Having regular meetings with Sales team and Customer to follow up on aged Receivable, dispute resolution.
- Process new client Customer Creation Forms
- Validate ERP sales orders, collaborating with Debt Collectors, Sales Coordinators, and clients.
- Oversee daily release of sales orders related to free consumables with Debt Collectors.
- Create an annual outstanding report.
- Detail outstanding AR for Sales Account Managers, jointly for SAM and DC, and for Collection Agencies
- Collaborate with Group Legal for filing legal actions against defaulters.
- Coordinate legal notices for defaulting clients with Group Legal.
- Making sure that Customer master is updated with current information.
- Engage with both Statutory and Internal Auditors.
- Oversee monthly uncollectible AR write-offs, liaising with Senior Finance Manager / Printing Solutions Director for approvals.

**Qualifications**:

- Bachelor’s degree in accounting or finance from a recognised University or Institution.

Additional Information
- Proficiency in MS Office. Share Point
- Competency with Oracle ERP systems.

**Experience Requirements**:

- Minimum 4-5 year of experience in a similar role.
- Industry experience preferably from Managed Print Service and Information technology
- Experience in investigating and responding to issues and queries to a successful conclusion at the earliest time.

**Attributes and Behaviours**:

- Strong analytical skills and attention to detail.
- Good business acumen for problem solving.
- Confidence to deal with a range of stakeholders.
- Excellent time management skills.
- Ability to prioritise a demanding workload.


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