Elevated Store Lead
7 days ago
Nathan HR Human Resources is seeking a dedicated and skilled Retail Supervisor for its esteemed luxury floral boutique at Mall of Emirates, Dubai.
Key Responsibilities:
Our ideal candidate will oversee the store’s daily operations, ensuring seamless delivery of exceptional customer service and sales targets. Key responsibilities include:
- Team Management:
- Plan and implement weekly schedules for efficient store coverage.
- Conduct regular team briefings and monitor personal presentation and adherence to company policies.
- Evaluate team performance and enhance selling techniques.
- Sales and Commercial:
- Support the team in achieving sales targets and maintaining sales momentum.
- Address challenges in meeting sales goals and monitor Retail SOPs.
- Assist in creating in-store displays to elevate the boutique’s image.
- Customer Focus:
- Collaborate with the team to create floral arrangements aligned with client requirements.
- Ensure adherence to customer service standards, including a welcoming atmosphere.
- Manage product pricing and presentation.
- Inventory and Stock Control:
- Monitor inventory levels and report shortages.
- Implement ordering procedures for flowers and supplies.
- Manage cash transactions and oversee cash deposits.
- Administrative Duties:
- Comply with opening and closing SOPs.
- Complete reports such as Daily Sales and Attendance in a timely manner.
Qualifications:
The successful candidate will possess:
- Proficiency in Microsoft Excel, PowerPoint, and Word.
- Strong communication and interpersonal skills.
- Leadership and organizational abilities.
- Fluency in English and Arabic; floristry skills are a plus.
- Experience with luxury brands preferred.
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