Elevated Store Lead

7 days ago


Dubai, Dubai, United Arab Emirates Nathan HR Human Resources Full time

Nathan HR Human Resources is seeking a dedicated and skilled Retail Supervisor for its esteemed luxury floral boutique at Mall of Emirates, Dubai.

Key Responsibilities:

Our ideal candidate will oversee the store’s daily operations, ensuring seamless delivery of exceptional customer service and sales targets. Key responsibilities include:

  • Team Management:
    • Plan and implement weekly schedules for efficient store coverage.
    • Conduct regular team briefings and monitor personal presentation and adherence to company policies.
    • Evaluate team performance and enhance selling techniques.
  • Sales and Commercial:
    • Support the team in achieving sales targets and maintaining sales momentum.
    • Address challenges in meeting sales goals and monitor Retail SOPs.
    • Assist in creating in-store displays to elevate the boutique’s image.
  • Customer Focus:
    • Collaborate with the team to create floral arrangements aligned with client requirements.
    • Ensure adherence to customer service standards, including a welcoming atmosphere.
    • Manage product pricing and presentation.
  • Inventory and Stock Control:
    • Monitor inventory levels and report shortages.
    • Implement ordering procedures for flowers and supplies.
    • Manage cash transactions and oversee cash deposits.
  • Administrative Duties:
    • Comply with opening and closing SOPs.
    • Complete reports such as Daily Sales and Attendance in a timely manner.

Qualifications:

The successful candidate will possess:

  • Proficiency in Microsoft Excel, PowerPoint, and Word.
  • Strong communication and interpersonal skills.
  • Leadership and organizational abilities.
  • Fluency in English and Arabic; floristry skills are a plus.
  • Experience with luxury brands preferred.

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