Hospitality Engagement Specialist
4 weeks ago
Tipo de Posición No-Administrativa
Resumen de la Posición
Interactuar con los huéspedes del hotel para mejorar la experiencia de servicio a través de la activación de todos los servicios disponibles en el área del vestíbulo (por ejemplo, Restaurante y Bar, Recepción, Centro de Negocios, Salón, etc.).
Recopilar, resumir y proporcionar información sobre la zona local para informar a los huéspedes sobre las comodidades de la propiedad y las actividades locales, incluyendo eventos especiales y actividades en la zona.
Contactar al individuo o departamento apropiado (por ejemplo, Botones, Limpieza, Servidor de Alimentos y Bebidas) según sea necesario para resolver la llamada, solicitud o problema del huésped.-
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