Onboarding Team Lead
2 months ago
We are seeking an experienced Onboarding Team Lead to join our team at Duncan & Ross. As a key member of our Onboarding Team, you will be responsible for leading a team of Onboarding Account Managers to ensure a smooth onboarding experience for healthcare providers, payers, and other stakeholders. Your expertise in healthcare technology and health insurance will be instrumental in driving the success of our onboarding process.
Key Responsibilities:
- Lead a team of Onboarding Account Managers to manage the onboarding process for healthcare providers, payers, and other stakeholders.
- Develop and implement onboarding processes and procedures to ensure a seamless experience for clients.
- Collaborate with cross-functional teams to identify and address business-related issues.
- Design and deliver onboarding reports, presentations, and other onboarding materials.
- Actively contribute to the continuous development of onboarding processes to ensure they align with industry best practices and project requirements.
Requirements:
- 7-10 years of related experience in consulting or services delivery in Health Insurance/Healthcare Technology background.
- Proven ability to manage and lead teams to meet project deliverables and client expectations.
- Strong background in managing key accounts within healthcare or health-insurance sectors.
- Solid project management skills with a strong ability to influence clients and build long-term relationships while managing competing priorities.
About Duncan & Ross:
Duncan & Ross is a leading consulting firm specializing in healthcare technology and health insurance solutions. We are committed to delivering exceptional onboarding experiences to our clients, and we are seeking an experienced Onboarding Team Lead to join our team. If you are a motivated and results-driven professional with a passion for healthcare technology and health insurance, we encourage you to apply for this exciting opportunity.
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