Revenue Auditor
4 weeks ago
Key Responsibilities:
- Verify and reconcile hotel revenue reports and night audit reports to ensure accuracy and compliance with company policies.
- Monitor and review daily revenues and settlements to ensure balance and accuracy.
- Prepare and maintain journal entries and back office chart of account numbers and descriptions to summarize revenue and settlement information.
- Ensure adherence to local corporate policies and procedures related to income audit.
- Work in a safe, prudent, and organized manner to maintain high standards of quality and efficiency.
- Prepare and ensure timely and accurate Daily Flash Report as per policy.
- Reconcile banquet department's revenue postings by reviewing the banquet "Event short list" report provided by the Banquets manager on a daily basis and follow up on errors and discrepancies.
- Verify the balance of all interface postings to ensure all revenues have been posted.
- Verify and/or reconcile all revenue centers as reported in the Income journal daily.
- Review housekeeping discrepancy reports and file in the daily operations package.
- Review and balance rebates, paid outs, and miscellaneous charges to the PMS.
- Ensure all miscellaneous/allowance/paid/house charges are approved and complete with adequate explanations.
- Review F&B voids to verify authorization and adequate backup information. F&B void reports to be filed in the daily operations package.
- Verify all negative postings, all rate variances, and all F&B Discount reports. Negative posting report should be filed in the daily operations package.
- Prepare extension wise telephone reports and submit to all departments to review. Make sure all departments return the checked reports.
- Ensure that all credit card transactions are recorded correctly and payments are allocated using the corporate reconciliation template.
- Handle credit card reconciliation discrepancies in a timely manner.
- Handle promptly all guest issues and disputes, including credit card inquiries and charge backs. Make the appropriate corrections as required after obtaining the Director of Finance's approval.
- Review No-Show reports and ensure that all "chargeable" No Shows have been charged. No show report is retained with the daily operations package.
- Review foreign currency rate changes for accuracy and file in daily operations package.
- Prepare and maintain:
- To ensure comp & entertainment checks are properly accounted for and name of guest and purpose of entertainment are indicated.
- Ensure sale of gift certificates is properly accounted for and utilization of gift vouchers is administered accurately.
About Hotel Chadstone Melbourne MGallery:
Hotel Chadstone Melbourne MGallery is a leading hospitality company that values excellence and customer satisfaction. We are committed to providing a safe and organized work environment for our employees.
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