Transformation Manager

2 days ago


Dubai, Dubai, United Arab Emirates Ntww Full time

Ntww is seeking a seasoned Transformation Manager to join our team and lead large-scale process transformation initiatives. As a key member of our team, you will be responsible for driving operational excellence in a dynamic environment and ensuring compliance with industry best practices.

Key Accountabilities:
  • Conduct gap analyses and risk assessments, recommending and implementing improved solutions based on benchmarking and best practices.
  • Define and introduce performance-driven KPIs, SLAs, OLAs, and business process orchestration to accelerate digital transformation.

The ideal candidate will have 10-15 years of experience in Process Engineering, Business Excellence, or Operational Transformation and a proven track record in leading large-scale process transformation initiatives. If you are an expert in process modeling (BPMN, BPM methodologies) and can maximize resource utilization by refining processes for consistent, high-quality service delivery, we would love to hear from you



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