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Technical Support Professional

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Dautom Full time

We are looking for a talented Technical Support Professional to join our team at Dautom. As a key member of our technical staff, you will be responsible for providing expert-level technical support and collaborating with cross-functional teams to implement impactful solutions.

Key Responsibilities:

  • Provide advanced troubleshooting and issue resolution
  • Collaborate with development teams to implement new features and improvements
  • Optimize application performance and ensure system stability
  • Analyze complex problems and develop creative solutions
  • Communicate effectively with executive management and department leaders

Requirements:

  • Bachelor's degree in IT, Computer Science, or related field
  • Certifications in Azure, AWS, Sitecore, and Microsoft CRM
  • In-depth knowledge of databases, application architecture, and scripting languages
  • 6-8 years experience in the Securities/Stock Exchange or financial institution
  • Proficient in Agile methodology, continuous integration, and continuous development pipelines

Bonus Skills:

  • Experience with cloud (Azure) containerization using Docker and Kubernetes
  • Core JAVA programming language expertise
  • Document management systems like OpenText DMS
  • Front-end and back-end website support - Sitecore Next JS technologies
  • Mobile app support and React Native for Android and iPhone