Hotel Operations Manager

1 month ago


Sharjah, Sharjah, United Arab Emirates Sobha Constructions LLC Full time
Key Responsibilities:

As a key member of the Sobha Constructions LLC team, the Accommodation Officer will oversee the smooth operation of our residential facilities. This includes managing personnel, ensuring exceptional customer service, and maintaining accurate records of budgets and expenses.

Key Performance Indicators:
  • Effective management of personnel, including receptionists, kitchen staff, and office employees.
  • Regular evaluations to identify areas for improvement and enhance customer satisfaction.
  • Timely collection of payments and maintenance of accurate financial records.
  • Welcoming and registering guests, ensuring a seamless experience.
  • Resolving issues related to hotel services, amenities, and policies in a prompt and professional manner.
  • Organizing activities and delegating responsibilities to optimize employee productivity.
  • Developing and implementing a marketing strategy to promote our services and amenities.
  • Coordinating with external parties, including suppliers, travel agencies, and conference planners.
  • Evaluating hotel performance and ensuring compliance with health and safety regulations.
  • Participating in financial activities, including setting room rates, establishing budgets, and allocating funds to departments.


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