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2 months ago
We are seeking a highly organized and detail-oriented Rooms Coordinator to join our team at Marriott International. As a Rooms Coordinator, you will be responsible for ensuring a seamless guest experience by coordinating room assignments, check-ins, and check-outs.
Key Responsibilities- Room Assignment and Management: Assign rooms to guests based on their preferences and availability, ensuring that all rooms are properly prepared and ready for occupancy.
- Check-in and Check-out Procedures: Coordinate check-in and check-out procedures, including verifying guest information, processing payments, and issuing room keys.
- Guest Communication: Communicate with guests to ensure their needs are met, respond to requests and concerns, and provide exceptional customer service.
- Inventory Management: Maintain accurate records of room inventory, including occupancy rates, room status, and guest information.
- Collaboration with Colleagues: Work closely with other departments, including front desk, housekeeping, and maintenance, to ensure seamless operations and efficient guest service.
- Quality Assurance: Monitor and maintain high standards of quality, ensuring that all rooms meet Marriott International's quality standards.
- Adaptability and Flexibility: Be prepared to adapt to changing circumstances, including unexpected guest requests or room availability issues.
- Education: High school diploma or equivalent.
- Related Work Experience: Less than 1-year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.