Park Hyatt Team Lead

4 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Park Hyatt Full time

Key Responsibilities:

As a Team Lead at Park Hyatt, you will be responsible for ensuring a seamless guest experience from arrival to departure. This includes receiving guests in a professional and friendly manner, maintaining effective communication with all related departments, and verifying cashier closures for billing and attachment accuracy.

Key Performance Indicators:

  • Maintain an awareness of rate levels and occupancy levels
  • Supervise Front Desk employees to ensure guests are taken care of in a professional and friendly manner
  • Maintain an up-to-date knowledge of hotel and local services to supply information and respond to guest queries

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of hotel operations and services

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