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Spa Operations Team Member

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Limited Full time

**Job Description:**

The ideal candidate for this role will have excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues alike. A passion for delivering exceptional customer service, combined with a willingness to learn and grow, will make you an ideal fit for this position.

**Key Responsibilities:**

  • Provide personalized guest experiences, responding to their needs and preferences with a smile.
  • Maintain a clean and organized workspace, adhering to health and safety guidelines and company standards.
  • Work collaboratively with the spa team to deliver seamless service and achieve targets.
  • Communicate effectively with colleagues, management, and guests, using clear and concise language.
  • Contribute to the success of the spa by identifying areas for improvement and implementing changes.

**Requirements:**

  • Degree in Hospitality, Spa Management, or related field (desirable).
  • Experience in a similar role, preferably within the hospitality industry.
  • Ability to work a flexible schedule, including evenings, weekends, and public holidays.
  • Basic knowledge of spa operations, services, and treatments.
  • Ability to lift 25 pounds (11 kg) and stand for long periods.