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Product Support Specialist

2 months ago

Dubai, Dubai, United Arab Emirates Boeing Full time
Job Summary

We are seeking a highly skilled Product Support Specialist to join our team at Boeing. As a Product Support Specialist, you will be responsible for providing technical support and guidance to our customers and internal stakeholders.

Key Responsibilities
  • Technical Support: Provide technical support and guidance to customers and internal stakeholders on product-related issues.
  • Problem-Solving: Analyze and resolve complex technical issues related to product reliability and maintainability.
  • Collaboration: Work closely with cross-functional teams, including engineering, manufacturing, and quality assurance, to identify and resolve product-related issues.
  • Documentation: Author and maintain technical documentation, including product manuals, technical notes, and other supporting materials.
  • Training and Development: Develop and deliver training programs to customers and internal stakeholders on product-related topics.
Requirements
  • Education: Bachelor's degree in engineering or a related field.
  • Experience: Minimum 2 years of experience in a related field, preferably in the aerospace industry.
  • Skills: Strong technical knowledge of product reliability and maintainability, excellent problem-solving and analytical skills, and ability to work effectively in a team environment.
Preferred Qualifications
  • Advanced Education: Master's degree in engineering or a related field.
  • Industry Experience: Previous experience in the aerospace industry, preferably in a product support or engineering role.
  • Technical Skills: Proficiency in technical tools and software, such as CAD, FEA, and simulation tools.