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Travel Industry Professional

1 week ago

Dubai, Dubai, United Arab Emirates Helen Ziegler and Associates Full time

Helen Ziegler and Associates seeks a skilled Tourism Consultant to join their team.

Job Description

The ideal candidate will be responsible for planning holidays, suggesting travel destinations, maintaining client files, and managing large-scale events.

In this role, the ultimate goal is to keep clients satisfied and loyal for future services. The ideal candidate should possess excellent communication skills, in-depth knowledge of domestic and international travel destinations, and outstanding negotiation and sales skills.

Responsibilities:
  1. Plan details for travel including transportation, accommodation, and airlines.
  2. Determine client traveling needs and provide personalized recommendations.
  3. Guide clients on appropriate styles of transportation, travel dates, costs, and accommodations.
  4. Manage large-scale events including conferences and retreats.
  5. Book transportation and hotel reservations on behalf of clients.
  6. Collect payments and pay fees.
  7. Resolve travel issues, complaints, and refunds.
  8. Meet sales targets and profit goals.
  9. Maintain client information and financial records.
  10. Stay up-to-date with tourism trends by attending travel seminars.
Requirements:
  1. Bachelor's degree in tourism, hospitality or relevant field.
  2. A minimum of 2 years experience in a similar role.
  3. In-depth knowledge of domestic and foreign travel destinations.
  4. Excellent sales and interpersonal skills.
  5. Ability to communicate and negotiate effectively.
  6. Outstanding knowledge of the latest tourism trends.