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Server - Room Service Pool Ambassador

2 months ago

Dubai, Dubai, United Arab Emirates Four Seasons Full time
Job Summary

We are seeking a highly skilled and attentive Server to join our team at Four Seasons. As a Server, you will be responsible for providing exceptional service to our guests in a friendly, timely, and efficient manner.

Key Responsibilities
  • Takes Orders and Serves Food and Beverages

Take orders and serve food and beverages to guests as per hotel standards, ensuring a seamless and enjoyable dining experience.

Product Knowledge and Technical Skills

Possess a high degree of product knowledge and relevant technical skills, staying up-to-date on hotel events and promotions.

Anticipates Guest Needs

Anticipate guest needs, offer suggestions, and ensure satisfaction by taking ownership of guest concerns and requests.

Describes Menu Items

Describe food and beverage menu items with interesting and vivid descriptions in a concise, informative, and appropriate manner.

Guest Preferences and History

Be highly sensitive to guest preferences, assist in compiling guest history, and offer special service touches when opportunities arise.

Accurate Posting and Payment Processing

Accurately post guest checks, process payments, and adhere to related control procedures in a vigilant manner.

Creating an Outstanding Dining Experience

Create an outstanding dining experience by anticipating and understanding the needs of guests and coworkers with ease.

Name Usage and Guest Preferences

Experience with name usage and remembering guest preferences to provide personalized service.

Passion for Hospitality

Be passionate about making others happy through a spirit of hospitality, ensuring a memorable experience for our guests.