Technical Customer Advocate
4 days ago
About the Job:
Cybereason is seeking a highly skilled and experienced professional to join our team as a Customer Account Manager.
This role offers an outstanding opportunity for someone with a genuine passion for customers and a focus on delivering product and service outcomes.
The successful candidate will act as a trusted advisor to our clients, ensuring they achieve maximum value from our industry-leading solution.
Key Responsibilities:
- Build and maintain strong relationships with our Middle East customers
- Act as a trusted advisor to our clients, ensuring they get the most out of our solution
- Drive adoption and align internal and external resources to ensure value realization
Requirements:
- 3+ years of experience in customer success, technical or sales account management, project management or related customer-facing roles
- Fluent Arabic and English (both written and spoken)
- Experience in the cyber security domain is highly desirable; other backgrounds in technology may be considered
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