Executive Customer Advocate

5 days ago


Dubai, Dubai, United Arab Emirates Dubai Herbal & Treatment Centre Full time

Are you a highly skilled and motivated Female Customer Service Executive with a Healthcare background looking for a challenging and rewarding role? If so, we invite you to apply for this exciting opportunity at the Dubai Herbal & Treatment Centre.

This position involves delivering exceptional patient care and services to all customers, handling customer service desk duties with professionalism and dedication. Key responsibilities include:

  • Delivering high-quality patient care and services to all customers.
  • Providing excellent communication, problem-solving, and professional phone etiquette skills to achieve customer satisfaction.
  • Responding promptly to customer complaints concerning customer service and sharing information with other departments as necessary.
  • Maintaining in-depth working knowledge of company brands, systems, and processes.
  • Establishing strong communication channels with customers via emails and phone calls.
  • Preparing comprehensive documentation and reports on routine customer correspondence for future reference purposes.

Job Types: Full-time, Permanent

Salary: AED 4,000 per month

Requirements:

  • Female with a Healthcare background.
  • Excellent communication and interpersonal skills.


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