Executive Customer Advocate
5 days ago
Are you a highly skilled and motivated Female Customer Service Executive with a Healthcare background looking for a challenging and rewarding role? If so, we invite you to apply for this exciting opportunity at the Dubai Herbal & Treatment Centre.
This position involves delivering exceptional patient care and services to all customers, handling customer service desk duties with professionalism and dedication. Key responsibilities include:
- Delivering high-quality patient care and services to all customers.
- Providing excellent communication, problem-solving, and professional phone etiquette skills to achieve customer satisfaction.
- Responding promptly to customer complaints concerning customer service and sharing information with other departments as necessary.
- Maintaining in-depth working knowledge of company brands, systems, and processes.
- Establishing strong communication channels with customers via emails and phone calls.
- Preparing comprehensive documentation and reports on routine customer correspondence for future reference purposes.
Job Types: Full-time, Permanent
Salary: AED 4,000 per month
Requirements:
- Female with a Healthcare background.
- Excellent communication and interpersonal skills.
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