Food Service Associate
4 weeks ago
As a Food Service Associate, you will play a crucial role in ensuring a delightful dining experience for our guests at Kitopi. Your responsibilities will encompass a variety of tasks aimed at providing exceptional service and maintaining a welcoming atmosphere.
Key Responsibilities- Guest Engagement: Interact with patrons to confirm their satisfaction with meals and promptly address any concerns.
- Payment Processing: Handle customer transactions efficiently and accurately.
- Order Management: Record food orders meticulously, whether on slips, from memory, or via electronic systems for kitchen relay.
- Service Delivery: Present and serve food and beverages, including specialty dishes, as required.
- Menu Knowledge: Provide menus to guests and respond to inquiries regarding menu items, offering recommendations when requested.
- Table Maintenance: Clear and clean tables or counters post-meal to ensure a tidy dining environment.
- Dining Preparation: Set up dining areas in anticipation of the next service or for large gatherings.
- Daily Specials: Inform guests about the day’s special offerings.
- Menu Explanation: Describe the preparation methods of various dishes, detailing ingredients and cooking techniques.
- Table Setup: Prepare dining tables with necessary items such as linens, silverware, and glassware.
- Dish Management: Remove used dishes and glasses from tables or counters and transport them to the kitchen for cleaning.
- Support Role: Assist the host or hostess by managing phone reservations and greeting guests.
- Food Preparation: Engage in preliminary food preparation tasks, including salads, appetizers, and desserts.
- Customer Escort: Guide guests to their tables with care.
- Order Verification: Ensure accuracy by auditing all plates and orders before serving.
- Specialty Recommendations: Highlight and recommend the restaurant's renowned dishes to guests.
- Local Insights: Provide guests with information about the local area, including directions.
- Minimum of a high school diploma.
- At least 1 year of experience in a similar role.
- Strong interpersonal and communication skills.
- Dedicated team player with a strong work ethic.
- Self-motivated individual capable of inspiring others.
- Effective leadership and multitasking abilities.
- Proficient time management skills.
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