Food and Beverage Service Associate

2 weeks ago


Dubai, Dubai, United Arab Emirates Shangri-La Group Full time
Job Summary

We are seeking a highly skilled and enthusiastic Food and Beverage Service Associate to join our team at Shangri-La Group. As a Room Service Order Coordinator, you will be responsible for providing exceptional service to our guests by taking their food and beverage orders and ensuring timely delivery.

Key Responsibilities
  • Guest Service
    • Respond to guest requests in a timely and friendly manner
    • Take guest food and beverage orders and input orders into the point-of-sale system
    • Have a thorough knowledge of the food and beverage menu and make recommendations to guests upon request
  • Service Coordination
    • Coordinate all service requirements addressed to Room Service
  • Teamwork and Communication
    • Work collaboratively with the food and beverage team to ensure seamless service delivery
    • Communicate effectively with guests and colleagues to resolve any issues or concerns
Requirements
  • Passion for Food and Beverage
    • Has a passion for food and beverage and a desire to provide exceptional service to guests
  • Interpersonal Skills
    • Loves interacting with guests and colleagues
  • Communication Skills
    • Communicates fluently in English (as well as the local language)
  • Experience
    • Preferably has experience working in either a luxury restaurant or a 5-star hotel background
  • Personal Qualities
    • A self-starter and a team player
    • Enjoys crafting best-fit solutions for guests
    • Enjoys being challenged
What We Offer

As a Food and Beverage Service Associate at Shangri-La Group, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our team.



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