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Hotel Operations Coordinator

1 week ago

Dubai, Dubai, United Arab Emirates Holiday Inn Full time
About the Role

This is an exciting opportunity to join our Hotel Operations team as a Reservations Supervisor

Main Responsibilities
  • Lead the Reservations Department, driving efficiency and excellence in guest services.
  • Work closely with front office and revenue teams to achieve optimal room sales and occupancy levels.
  • Maintain accurate guest data in our reservations system.
  • Identify and resolve issues to ensure seamless guest experiences.
Skills and Qualifications
  • Previous experience in reservations or front office roles, preferably in hospitality.
  • Expertise in reservation systems and Opera.
  • Strong leadership, organizational, and communication skills.
  • Exceptional customer service and problem-solving abilities.