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Hotel Operations Coordinator

2 weeks ago


Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full time

As a Front Office Team Leader at IHG Hotels & Resorts, you'll play a critical role in ensuring that every guest has a memorable stay. You'll be responsible for overseeing the front office operations, including managing reservations, billing, and payments. Additionally, you'll be involved in training and development, guiding and motivating your team to deliver exceptional service and exceeding guest expectations.

Essential Skills
  • Leadership and Management: Proven experience in leading a team and managing front office operations.
  • Guest Service Excellence: Ability to provide exceptional customer service and exceed guest expectations.
  • Communication Skills: Strong communication skills and ability to effectively interact with guests and staff.

We're committed to creating a positive and inclusive work environment where everyone feels valued and supported. If you're passionate about delivering outstanding guest experiences and have a strong background in hospitality, we'd love to hear from you.