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Professional Locker Room Assistant

2 weeks ago

Dubai, Dubai, United Arab Emirates DAMAC Full time
Job Description

The successful candidate will be responsible for ensuring the smooth operation of our clubhouse facilities, providing exceptional service to members and guests, and upholding the high standards of DAMAC.

Responsibilities
  • Linen and Laundry: Oversee the collection and delivery of soiled linen to housekeeping, ensuring prompt turnaround.
  • Shoe Maintenance: Provide comprehensive shoe care services, including cleaning, polishing, and storage to exacting standards.
  • Cleanliness and Hygiene: Maintain high standards of cleanliness and hygiene across all areas, including bathrooms, shower walls, and locker rooms.
  • Supply Management: Manage inventory levels of towels, toiletries, and cleaning supplies, ensuring seamless operations and minimal disruption.
  • Equipment Storage: Organise and maintain a clean and secure storage area for equipment and supplies.
  • Health and Safety: Comply with established health and safety protocols and procedures at all times.
  • Spike Replacement Services: Offer individual and complete spike replacement services to members and guests.
  • Member Services: Welcome and cater to members' and guests' needs, ensuring a seamless experience.
  • Locker Room Operations: Maintain the cleanliness and organisation of the locker room and collaborate with the retail supervisor on supply procurement.
  • Membership Services: Coordinate locker assignments, adhering to Trump brand standards.
Skills and Qualifications
  • Effective Communication: Engage in effective communication with colleagues, members, and guests to provide top-notch service.
  • Exceptional Customer Service: Deliver outstanding customer experiences, meeting the high expectations of our members and guests.
  • Attention to Detail: Demonstrate strong organisational skills, attention to detail, and a commitment to learning and growth.
  • Reliability: Consistently attend work and demonstrate dependability in your duties.
  • Industry Experience: Preference given to candidates with six months to a year of customer service experience or training in the golf industry.