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E-Commerce Operations Manager

1 week ago

Dubai, Dubai, United Arab Emirates Arabian Trading Agency Full time

About the Role:

Arabian Trading Agency is a leading distributor of Watches, Home Appliances, and Consumer Electronics. Our company has been established since 1970 with strong roots in Dubai, United Arab Emirates, and has expanded its distribution network across the Middle East and Africa.

We are seeking an E-Commerce & Data Entry Executive to join our team. The ideal candidate will have knowledge of managing E-commerce accounts and generating sales through various channels.

Duties:

  1. Management of Amazon, Noon, and other E-Commerce platforms
  2. Creating and implementing the E-commerce strategy
  3. Finding new products based on market analysis
  4. Price comparison with competing brands
  5. Analyze, monitor, and report account performance metrics, sales, competitive listings, and pricing
  6. Optimization of PPC, Amazon algorithm, and keyword research
  7. Develop and apply strategies on Amazon FBA
  8. Manage the company's own Shopify-based E-commerce website
  9. Improving customer experience across all channels and ensuring marketing plans are implemented smoothly
  10. Focusing on E-commerce services and ensuring customer satisfaction
  11. Maintain and optimize eCommerce product descriptions, fields, attributes, and images
  12. Basic product image editing in Photoshop
  13. Collaborate with staff to handle website customer support needs
  14. Stock-in of products on Company's Enterprise Resource Planning (ERP) Software
  15. Entering Sales Invoices, Purchase Returns, Credit Notes, and other entries in Company's ERP
  16. Other Data Entry Functions
  17. Weekly and Monthly Sales Reports and Website Analytics

Requirements:

  1. Bachelor's Degree from a well-regarded university
  2. Proven experience of at least 2 years in a similar role
  3. Proficiency in using CRM software and Microsoft Office tools
  4. Ability to effectively work in a team
  5. Analytical mindset with the ability to make data-driven decisions
  6. Results-oriented with a track record of achieving sales targets